“Pluxee” APP is a mobile APP provided by two companies under Pluxee Group (hereinafter referred to as “we”). We committed to protect and respect your privacy.

In accordance with the Privacy Policy and Terms of Use, we will be responsible for processing your Personal Information, which may be collected by us or provided to us by you. By using or continuing to use our services, you consent to our collection, use, storage and sharing of your information in accordance with this Privacy Policy. In order to better understand our policies and practices, we try our best to explain and inform you in clear and easily understood wording. We use bold font to draw your attention to the clauses in this policy that may have the significant relation with your legitimate rights and interests. Please be sure to read the following terms carefully:

The information that we might collect

“Personal information” means all kinds of information recorded electronically or in other way that can be used alone or in combination with others to identify the identity of nature person, excluding information that has been anonymized.

“Sensitive personal information” means the personal information of which once is leaked or illegally used could easily lead to the violation of the personal dignity of a natural person or harm to personal or property safety, including information on biometric identification, religious beliefs, specific identity, medical health, financial accounts, and personal whereabouts, and personal information of minors under the age of fourteen.

We may collect and process the following kinds of data about you:

– The personal information you provide when you use our services, such as registration, ordering, posting information and requesting additional services. We may also ask you to provide personal information when making comments about our services, including but not limited to the name, date of birth, ID number, address and telephone number of a natural person.

In accordance with the requirements of the “Cybersecurity Law of the People’s Republic of China”, you must provide real identity information when you use our services, such as registration and other services access procedures, or we will not be able to provide our services to you.

– We may record your communications with us.

– We may also ask you to fill out a questionnaire for research purposes, but you may refuse to do so.

– We will retain details of the transactions and the account information you made through the use of our services and after your order is completed.- When you use our services, we will collect other detailed information about you, including but not limited to the following categories: business information, address information, web logs, location information, device information, device permissions information and other communication information (whether the information is charged or without access rights).

Concerning the above personal information collection, including sensitive personal information such as specific identity information, financial accounts information and accurate location information, we promise to collect them according to the principle of lawfulness, legitimacy, necessity and minimization, and only use them when providing you with relevant services. During your use of our service, you know and consent to our collection and authorize us to use them continuously.

We will use your following device permissions only for lawful, legitimate, necessary and clear purposes:

Phone: be used to dial the merchant’s telephone when you want;

Location: be used to query the restaurants / merchants around you;

Camera: be used to identify QR code, scan and other functions;

Storage: be used to store relevant data information for Pluxee APP running.

If you don’t want us to use your device permissions, you can refuse to provide permissions through the relevant path, but this may affect your use of some of our products or services. For IOS system, click “Settings – Privacy” in your device; For Android or Harmony system, click “Settings – Privacy – Permission manager” in your device.

IP addresses, Cookies, and Web beacons

When you use our services, our systems may automatically collect information about your device or software, such as device configuration information, IP address, operating system and software version. The information collected may be used for system management and to provide integrated information to our advertisers. The integrated information is statistical information, not to identify individual users, but to record your browsing history and preferences.

Similarly, we may obtain consolidated information about your use of our Services through the use of Cookies and Web Beacon files. Cookies and Web Beacon files are stored on your device to record information transmitted to your device. These documents help to improve our service and help us to provide you with better and more humanization service. The main functions are:

– Count the number of users and their browsing preferences.

– Save your preferences so that our services can be adjusted according to your personal preferences.

– Increase the speed at which you search for information.

– Identify your return visit.

If you do not want us to deploy Cookies in your browser, you can set your browser to reject Cookies. Denying Cookies may affect your use of certain of our products and/or services. If you have not set your browser to disable Cookies, our system will send Cookies when you log in.

Storage of your personal information

We promise to take all reasonable and necessary measures to ensure your information security and compliance with the provisions of this Privacy Policy.

In accordance with relevant laws and regulations, we will store your personal information in China which is collected and generated during the operation in China.

We only retain your personal information within the necessary and reasonable period for the purpose of providing services to you or within the time limit specified by laws and regulations. For example, we will store your personal information within the time limit specified in the “Measures for Administration of Anti-money-Laundry and Anti-terrorism of Payment Institutions”.

It is a pity that the security of network information transmission is difficult to be completely guaranteed. Although we do our best efforts to protect your Personal Information, we cannot guarantee the security of your information when it is transmitted to us. You must bear this risk by yourself. However, upon receipt of your information, we will use stringent screening procedures and security measures to prevent unauthorized access.

Use of user information

We will use the information we have collected about you in the following ways:

– To ensure that our services provide maximum convenience and speed.

– Used for authentication, customer service, security prevention, transaction monitoring, fraud detection, archiving and backup purposes when we provide the services to ensure the security of the products and services we provide to you.

– Provide the information, products and services requested by you.

– To fulfill our contractual obligations with you.

– Allows you to choose to participate in interactive programs in our services.

– Inform service updates in time.

We process and use your sensitive personal information only when there are specific purposes and sufficient necessity and strict protection measures are taken.

Disclosure of user information

We may publicly disclose your personal information only based on the legal and regulatory requirements or policy needs when necessary. If disclosure is required, we will inform you of the purpose, the type of personal information disclosed and the types of sensitive personal information involved, and obtain your explicit consent.

Sharing of user information

We use independent middle and background systems. The ser information are independently controlled.

We will share your personal information only for lawful, legitimate, necessary and clear purposes, and will only provide the personal information necessary for the service, unless otherwise stipulated by laws and regulations.

In the following circumstances, we may share your Personal Information to our affiliated companies or a third party, and we will try our best to ensure that affiliated companies or the third party uses your Personal Information in compliance with these Terms:

– To provide you with our services.

– If we or all of our assets are taken over by affiliated companies or a third party, your personal information will be one of the assets to be transferred.

– in order to perform legal obligations, in order to implement or apply the terms of service and other agreements, in order to protect us and our subsidiary company, cooperation of company and client rights, property and safety, we have an obligation to share your personal information, including the exchange of information with other companies and organizations in order to prevent fraud and reduce credit risks.

The third party SDK usage

Our products include the third party SDK. If you use relevant services on our platform, you know that they directly collect and process your personal information, and we will restrict such third party to deal with it in strict accordance with the principles of legality, legitimacy and necessity.